1. Agreement to Terms
These Terms and Conditions ("Terms") govern your use of the Zero Max Service Inc. website and services. By accessing our website, requesting an estimate, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
These Terms apply to all visitors and customers. We may update these Terms at any time, and continued use of our website or services after changes constitutes acceptance of the revised Terms.
2. Our Services
Zero Max Service Inc. provides epoxy floor coatings, decorative flake systems, metallic epoxy flooring, polished concrete, grind and seal concrete, concrete repair and restoration, and commercial and industrial floor coatings for residential, commercial, and industrial properties in and around Jacksonville, FL. We reserve the right to modify, suspend, or discontinue any service at any time.
3. Free Estimates & Quotes
Estimates provided through our website or by our team are preliminary and based on the information available at the time. Final pricing depends on an on-site assessment of your concrete condition, square footage, system selected, and project scope.
A free estimate does not constitute a binding contract. Pricing is confirmed in a written proposal or agreement before any work begins.
4. Communications & Scheduling Consent (A2P & Automated Follow-Up)
By providing your phone number and email to Zero Max Service Inc., you consent to receive communications from us — including SMS text messages, emails, and phone calls — for scheduling, estimates, project coordination, and follow-up. These may include automated and pre-recorded messages.
You consent to automated follow-up communications regarding your estimate request and project. You may opt out of SMS messages at any time by replying STOP to any message, and you may unsubscribe from emails using the link provided in each email. Standard message and data rates may apply. Consent is not a condition of purchasing any goods or services.
5. Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You agree not to:
- Use our website in any way that violates applicable laws or regulations.
- Attempt to gain unauthorized access to our systems or data.
- Interfere with the proper functioning of the website.
- Submit false, misleading, or fraudulent information through our forms.
- Use our website to transmit viruses, malware, or harmful code.
6. Intellectual Property
All content on our website — including text, graphics, logos, images, and design — is the property of Zero Max Service Inc. or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written permission.
7. User-Submitted Content
Any information or content you submit through our forms, including project details and contact information, must be accurate and truthful. You grant Zero Max Service Inc. permission to use the information you provide to respond to your request, schedule services, and communicate with you about your project.
8. Warranties & Disclaimers
Residential flooring systems installed by Zero Max Service Inc. are backed by a 10-year limited transferable warranty against peeling and delamination, subject to the terms provided in your written agreement and our warranty documentation. Warranty coverage is separate from these Terms.
Our website and its content are provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee that our website will be uninterrupted, error-free, or free of harmful components. Specific installation turnaround times, pricing, and service-area details are confirmed in your written proposal and are not guaranteed by this website.
9. Limitation of Liability
To the fullest extent permitted by law, Zero Max Service Inc. and its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim arising from website use is limited to the extent permitted by applicable law.
10. Indemnification
You agree to indemnify and hold harmless Zero Max Service Inc. and its affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your use of our website, your violation of these Terms, or your infringement of any third-party rights.
11. Third-Party Content & Links
Our website may contain links to third-party websites, including our warranty documentation. We are not responsible for the content, accuracy, or practices of those external sites and provide links for convenience only. Accessing third-party sites is at your own risk.
12. Privacy
Our handling of your personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy for details on SMS consent, automated follow-up, and data practices.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles. Any disputes arising from these Terms or your use of our website shall be resolved in the courts located in Duval County, Florida.
14. Changes to These Terms
We may revise these Terms at any time. Updates will be posted on this page with a revised "Last updated" date. Your continued use of our website or services after changes constitutes acceptance of the updated Terms.
15. Contact Us
If you have questions about these Terms and Conditions, please contact us:
- Zero Max Service Inc.
- 5791 Sandstone Way, Jacksonville, FL 32258
- Phone: (904) 304-4442
- Website: https://zeromaxservice.com/
Questions about this policy?
Contact Zero Max Service Inc. and our team will be happy to help.